Identity of the Data Controller
Under the Turkish Personal Data Protection Law No. 6698 (“KVKK”), your personal data is processed by Fabyon Otomasyon San. ve Tic. Ltd. Şti. (“Vilutra” or the “Company”) in the capacity of data controller, within the scope explained below.
- Legal name: Fabyon Otomasyon San. ve Tic. Ltd. Şti.
- Address: Torbalı Mah. 5065 Sk. No:10-A, Torbalı / İzmir, Türkiye
- Tax office and number: Torbalı / 3840727373
- E-mail: info@vilutra.com.tr
- Telephone: +90 532 057 65 50
Personal Data We Process
Identity and contact data: Name, surname, company name, job title, e-mail address and telephone number. This data is provided directly by you through our contact form, quote request form or WhatsApp.
Request and transaction data: The content of your quote request, the products you are interested in, and our correspondence history.
Security and usage data: IP address, browser and device information, pages visited, duration and frequency of visits. This data is collected automatically through cookies and web analytics tools.
Purposes of Processing
- Responding to quote requests and enquiries you submit
- Providing information about our products and services and supplying technical support
- Conducting pre-contractual negotiations and performing contractual obligations
- Managing after-sales support and warranty processes
- Operating the website, measuring its performance and improving it
- Ensuring information security and fulfilling legal obligations
Legal Grounds
Your personal data is processed on the legal grounds set out in Article 5 of the KVKK:
- Processing is directly related to the conclusion or performance of a contract (Art. 5/2-c)
- Processing is mandatory for the data controller to fulfil its legal obligations (Art. 5/2-ç)
- Processing is necessary for the legitimate interests of the data controller, provided that it does not harm your fundamental rights and freedoms (Art. 5/2-f)
- Your explicit consent, for non-essential cookies and marketing communications (Art. 5/1)
Transfer of Personal Data
Your personal data may be transferred to the following parties, limited to the purposes stated above:
- Our hosting and infrastructure service providers
- E-mail and communication infrastructure providers
- Web analytics service providers
- Authorised public institutions and judicial authorities, within the framework of our statutory obligations
Some of our service providers operate servers located abroad. In such cases, transfers are carried out in accordance with Article 9 of the KVKK and applicable legislation.
Retention Period
Your personal data is retained for as long as required by the purpose of processing and until the end of the statutory limitation and retention periods set out in applicable legislation. Once these periods expire, your data is deleted, destroyed or anonymised.
Your Rights as a Data Subject
Under Article 11 of the KVKK, you have the right to:
- Learn whether your personal data is being processed
- Request information if your personal data has been processed
- Learn the purpose of processing and whether the data is used in line with that purpose
- Know the third parties, in Turkey or abroad, to whom your data has been transferred
- Request correction of incomplete or inaccurate data
- Request deletion or destruction of your data under the conditions set out in Article 7 of the KVKK
- Request that correction, deletion and destruction operations be notified to third parties to whom the data was transferred
- Object to any adverse outcome arising from the analysis of your data exclusively by automated systems
- Claim compensation for damages suffered as a result of unlawful processing
How to Submit a Request
You may submit your requests in accordance with the Turkish Communiqué on Application Procedures to the Data Controller:
- In writing, by signed petition sent to Torbalı Mah. 5065 Sk. No:10-A, Torbalı / İzmir, Türkiye
- By e-mail from the address registered in our systems, to info@vilutra.com.tr
Your request will be concluded as soon as possible and within thirty days at the latest, depending on its nature.
Last updated: 18 September 2026